Administrative capacity refers to the way the institutions of central and local public administration accomplish their tasks and ensure efficient communication with economic agents, social groups and citizens. Regarding the functions of the administrative system, there are several aspects that can quantify its performance: (a) the balanced, optimal structure of institutions and human resources; (b) the way they perform their specific functions (public services) timely and with a balanced consumption of (material, human) resources; (c) the way these institutions communicate and interact with social actors (tax payers, individuals, economic agents). [read more]
In summary, this subfield contains indicators that mainly refer to the organization of public administration: number of national civil servants in central public administration (main indicator), and remuneration of national civil servants in central public administration (main indicator). Secondly, we have included indicators that express the efficiency of public institutions’ activity, such as Revenues from taxes and social contributions relative to GDP (main indicator). Finally, we have included indicators that reflect the degree of digitalization in public administration, such as E-government development index, a main indicator that has been selected because the digitalization of central public administration and especially of the relationship between institutions and citizens has become a fundamental condition of institutional efficiency. Among the selected secondary indicators is: Individuals using the Internet for interacting with public authorities, because it reflects quite faithfully the state of the development of modern instruments in central public administration.
It is competence that makes the difference!
„This project is co-financed from the European Social Fund through the Operational Programme Administrative Capacity 2014-2020“
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